Mission
To build trusted, long-term relationships by putting our customers first, offering personal service and delivering industry-leading support.
About Alphatalk
A UK telecoms provider since 1996: numbers, phone systems and connectivity, run by our own team in Birmingham.
Who we are
A telecoms partner, not just a provider
Alphatalk Ltd helps UK businesses sound established, answer every call and spend less on communications. We provide virtual numbers, cloud phone systems, Yealink handsets, business broadband and virtual offices to organisations of every size, from sole traders to national organisations.
We hold our own number ranges, allocated directly by Ofcom, and we run our support, provisioning and billing in-house. That means when you call us, you speak to the people who set up your service, and who can fix it.
30years serving
UK businesses
Talk to our team
UK businesses
Smart · Affordable · Reliable, since 1996.
Our story
Three decades of UK telecoms
From freephone numbers in the 1990s to cloud phone systems today, we have grown with the way businesses communicate.
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Alphadial is launched
Alphadial Communications starts out selling 0800, 0700 and other non-geographic numbers to small and medium businesses across the UK.
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Alphatalk is born
The business becomes Alphatalk Ltd and is allocated its own number ranges by Ofcom (freephone, 084, 087 and more) then adds local numbers for major UK cities, including a large pool of London 020 7 and 020 8 numbers.
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Into the cloud
With our own VoIP platform and the myAlphaTalk portal, we now provide cloud phone systems, SIP trunks, broadband and virtual offices, with the vision of becoming one of the UK's best-known VoIP brands.
Mission & vision
What drives us
Vision
To become one of the best and most recognisable VoIP brands in the UK, the partner businesses trust to keep them connected.
Our values
What we stand for
Six values shape how we treat every customer, from a single number to a multi-site phone system.
Quality
An unwavering commitment to a service that consistently meets and exceeds expectations.
Scalability
Services for every business, regardless of size, from sole traders to large enterprises.
Reliability
A resilient, efficient network and services designed for maximum uptime.
Conscientiousness
We value people and the environment, act ethically and with integrity, and take pride in our work.
Transparency
Clear and straightforward, with no tricks or hidden surprises. Openness is the key to any relationship.
Security
We follow the ISO 27001 security standards for data protection and best-practice guidance.
Smart
Call queues, ring groups, recording and IVR, managed online.
Affordable
From £4.99 a month, with a price promise behind it.
Reliable
A resilient network, supported by our own UK team.
Our team
Everything in-house
Support,
from people you knowOur technical support is fully in-house, so you work with the same dedicated team every time you call, people who know your account and your set-up.
Provisioning
and installationOur provisioning team sets up your numbers and phone system, moves your existing numbers across and sends out phones that are ready to plug in.
Billing
you can readWe handle all billing ourselves, producing an accurate, itemised bill every month, and our team is on hand to answer any question about it.
Nationwide presence
Based in Birmingham,
serving the whole UK
Our head office is at Digbeth Court in Birmingham, at the heart of the country. From here our team supports customers nationwide, with numbers for cities across the UK and an expert installation team for businesses of every type.
- Numbers across the UK
- Birmingham head office
- Expert installation team
Ready to work with us?
Pick a number online, or tell us what you need and we will reply within one working day.