Plain-English help with business numbers, phone systems and VoIP, from our UK team.
11 articles
Traditional phone lines and ISDN are being switched off across the UK by January 2027. Here is how to check whether you are affected and how to move without losing your numbers.
2 min read
What a virtual number is, how calls reach you, which type of number to choose and what it costs, everything in one place.
2 min read
VoIP carries your calls over the internet instead of a phone line. What that means in practice, what you need, and why most businesses have already switched.
2 min read
Choosing, ordering and setting up a new business number online takes a few minutes. Here is the whole process, from search to first call.
2 min read
All London numbers start 020, but the next digit still carries meaning for many callers. What 020 3, 020 7 and 020 8 say about you, and how to get one.
1 min read
People are more likely to answer, and call, a number they recognise as local. Why area codes still matter, and how to have one in every town you serve.
1 min read
Your team works from the office, from home and on the road. Your phone system should not care. How a cloud phone system keeps everyone on one number.
2 min read
From call queues to voicemail to email: the features that make the biggest difference to how your customers are answered, and how your team works.
2 min read
An on-site phone system or one in the cloud? We compare cost, features, flexibility and reliability, and explain how a hosted PBX relates to VoIP.
2 min read
Talk to our UK team about numbers, phone systems or moving off old lines.
