Introduction: What’s a Business Phone System Really Going to Cost You?
Whether you’re starting a new business or upgrading your old telecom setup, one of your first questions is always:
“How much is this going to cost me?”
In 2025, business phone systems have changed dramatically — and so have their pricing models.
But don’t worry: we’ve broken it all down for you.
Let’s explore the true cost of VoIP vs traditional phone systems, and what smart UK businesses like yours should expect.
What Influences Phone System Costs?
Costs vary depending on a few major factors:
Type of system: VoIP (Hosted PBX) vs Traditional (On-premise PBX)
Number of users or lines
Features (call recording, IVR, analytics, etc.)
Hardware needs
Maintenance & support
Installation and setup fees
International or premium number usage
Now let’s compare both systems side by side.