What is a Hosted PBX?

A hosted PBX or as they are also known as a ‘Virtual PBX’ or ‘Cloud PBX’ and are delivered as a hosted service. The system makes both internal and external telephone functions available. PBX is short for “Private Branch Exchange. A PBX is a private telephone network that is used by either a business/organization to handle all virtual communications. When you pick up your desk phone and press a button or type in an extension to speak to someone elsewhere in the same building, likely you’re using a PBX phone system. Hosted PBX, which can also be described as either cloud PBX or virtual PBX, is a common up-to-date version of the system.

Hosted PBX is a scalable cloud-based solution that moves the functions of onsite PBX equipment to our secured data centre. This lets you dial out and receive inbound calls via VoIP service—or simply keep your existing landline number when you move to the cloud. You get all the features of an on-premise PBX—and more—delivered seamlessly to desk phones, computers, mobile devices, and more.

HOSTED PBX PACK
BUNDLE

£9.99 / month

HOSTED PBX PACK NON-BUNDLE

£4.99 / month

Call Waiting

This feature will allow you to configure a group of devices that can pick up inbound calls from

Call Forwarding

Divert calls to external numbers of your choice. Most commonly used to divert to mobile numbers

Call Recording

Have your call recordings sent to email addresses of your choice once the inbound or outbound

Auto Attendants

This feature will allow you to configure a group of devices that can pick up inbound calls from

Hold Music

Allow your inbound calls the option to listen to music when they are waiting in queues or placed on hold.

Voice Mail

Configure your company or personal voicemail to be sent to email or be played back on your handsets

Why Choose A Hosted PBX?

Easy, Flexible, and Adaptable to Your Needs

Smart

This feature will allow you to configure a group of devices that can pick up inbound calls from

Reliable

Divert calls to external numbers of your choice. Most commonly used to divert to mobile numbers

Affordable

Have your call recordings sent to email addresses of your choice once the inbound or outbound

With an alpha talk Cloud-based phone systems, our customer’s employees and clients can be reached with a business phone number and identity, no matter where they are or what device they are using. Keep your workforce connected and productive with high call quality. Without the need for an on-site business phone system.

Cloud-based phone systems is an affordable, scalable, and easy-to-manage telephone system/online phone system that fits your business needs. Cloud-based phone system costs less than an onsite system and delivers the same quality and features so you can save money without sacrificing services. Cloud PBX is easily configured to meet the needs of your business, with broad calling capabilities, a mobile app, and more.

Leveraging your existing data network, implementing hosted PBX will bring your organization the convenience, reliability, and productivity benefits of a centralized business telephone system that is easy to manage with lower capital costs and ongoing expenses. Offering features that include voicemail, call routing, line monitoring, Automatic Call Distribution (ACD), and more, these business services can help improve productivity, reduce operating costs, and increase revenue.

100+ businesses trust Alphatalk to simplify business communication, including: