Features
Call transfer
Transfer calls using an internal short or extension number or via an external number, such as a…
Music on hold
Allow your inbound calls the option to listen to music when they are waiting in queues or placed on…
Fax to email
Answer inbound fax calls and convert to a PDF and send to an email address of your choice.
Integrate with third party platforms, connect to your onsite PBX to make and receive calls…
Blacklist
Add your problem callers to a blacklist that will automatically terminate inbound calls. A good…
Caller ID routing
Route inbound calls to specific destinations based on their caller ID. As an example, send calls…
Call diversion
Divert calls to external numbers of your choice. Most commonly used to divert to mobile numbers…
SIP Trunk
Integrate with third party platforms, connect to your onsite PBX to make and receive calls…
Simultaneous ring
Enable simultaneous ringing from your users to multiple endpoints, SIP devices, Microsoft Teams and…
Call recording
Have your call recordings sent to email addresses of your choice once the inbound or outbound…
Voicemail
Configure your company or personal voicemail to be sent to email or be played back on your…
Queue
When you are unable to pick up a call immediately the call can be placed in a queue with your…
Video calls
H.264 supported. Place or receive video calls using latest in the video transmission technology.
Call pickup groups
This feature will allow you to configure a group of devices that can pick up inbound calls from…
Reporting
Extract simple and advanced calling metrics for your team and company. See how many missed…
Ring group
A ring group is a feature that will allow you to assign a set of users or devices that ring simultaneously…
Microsoft 365 – Teams Integration
Allow your Microsoft Teams user the ability to make and receive calls using Direct Routing. Integrate…
Global phone book
Centralised management of phone book directories. Create global and/or personal phone books…
Phone auto-provisioning
Supporting all Yealink IP handsets. Simply select your phone model in the cloud PBX graphical web…
Secure voice
Enable an extra layer of security to your VoIP calls with SRTP. Your voice will be encrypted within our…
Webhooks
Webhooks will allow you to configure your hosted PBX to send call event notifications to third…
Real-time call monitoring
Call monitoring allows you to listen and discreetly speak to your agents in a real-time call. By monitoring…
Call queue wallboard
A call queue wallboard enables you to monitor the status of your call queues in real time. See how…
Queue call-back
Unlike call queue – this feature allows callers to be added to the list with each caller automatically…
Webphone
A phone in your browser: make and receive calls with no need to install an additional software. All features of a softphone available from the comfort of the browser tab.
User portal
Personal portal for a user in the PBX. Integration with a webphone, call history, phonebooks, queue…
Web callback
With web callback, your website visitors can contact you via a special widget with ease. The…
REST APIs
REST API is designed for integration with various third-party software packages like CRMs, Ticketing…