Virtual Phone Number:
A virtual phone number is a telephone number is used to route calls to the user’s actual phone number or numbers.
For example, a London City-based business wanting to attract customers in Birmingham could get a virtual number with that city’s area code rather than sticking with their usual number. Calls made to the Birmingham number are instantly transferred to their main business London phone number – even though it has a different area code.
Subscribers to these numbers may use their existing phones. Eliminating the need to purchase additional hardware. An alphaTALK Virtual Private Number is a telephone number that forwards incoming calls to any numbers that are pre-set telephone numbers.
Advantages of Virtual Phone Numbers to grow your Business:
Improve Customer Service:
A Virtual phone number ensures timely business Call Tracking. It lets you track the source of all your customer calls. This helps in:
i. Calculating ROI of marketing campaigns.
ii. Determining overall business call volume.
iii. Monitor agent’s call performance.
Virtual number also acts as a display number for your multiple business departments or branches. It has several mobile numbers mapped behind it and routes your calls to the agent’s number directly. This ensures less missed calls and better efficiency.
As no personal contact number is displayed publicly, virtual number also ensures your number privacy without compromising on business reach.
That’s why, switching to a virtual phone number is a very good business investment.
So, add a virtual phone number to your business today.
To know more details please visit: http://alphatalk.com/virtual-phone-number/