Throughout the years, standard VoIP has increased its reputation massively and is now very much a recognised name in the trade. The array of benefits that VoIP has to offer is the reason so many businesses are switching over from PSTN lines. However, one particular component contributing to its success comes in the form of mobile voip or mVoiP. A product that is also gaining a substantial amount of attention.
What is Mobile VoIP?
Mobile VoIP is an additional component for regular VoIP and uses the services of VoIP but via a mobile device providing there is a data connection. Essentially, its basically a desktop handset but for your mobile. The service makes a call via your private PBX’s suppliers service using a software application.
How does it work?
Even though the properties and functionalities are very similar, the method of using mVoIP actually differs. Calls run through the downloadable application, using your mobile to replicate a physical desktop handset. Several apps are available on the market (prices vary) and your details will still be the same as your service provider account.
With an impressive array of benefits, mVoIP is for sure a very attractive. Below is a list of all its advantages that it can bring to a business:
- Cost – Mobile call rates are considerably less. However, the amount of savings you can produce while using mVoIP depends on your habits and the allowance of your service provider. Using the app doesn’t use up much data.
- Functionality – Everything your PBX can do, your mobile can too. To name but a few: Call recording, voicemail, voice to email, call forwarding, conference calling.
- Increased productivity – Regular VoIP is known to improve a businesses productivity. Your business can now run from outside the office, whenever and wherever.
- Flexibility – For people who travel constantly, a main issue for them is that they are not at their desk to where their VoIP system is based. However, mobile voip can erase this issue because voip is travelling with you wherever you go. Essential calls can be taken to meaning you wont miss out on any important business opportunities.
With such pros mVoIP does unfortunately come with some cons that should definitely be considered:
- Battery life – Being mobile is indeed great. But, being on your phone can deplete battery life. If your using the app constantly the battery will drain quickly. This does depend on your phone battery life however.
- Security – When running calls over data you need to make sure everything is secure. This could mean using a trusted app and making sure no private information is being exposed.
- Reliability – Your phone is always relying on a strong signal or at least a signal, without this the call quality can suffer. The mVoIP is based on IP networks such as 3/4G, Wi-Fi, and GPRS etc. It is the basic component of mobile telephony. If you want unlimited access and free voice calls outside your PC, you must have an Internet connection via your mobile phone or other mobile communication devices. To get the best results, data has to be running continuously which isn’t always a guarantee. Wi-Fi is also an option but hot spots are limited.
- Quality – Your mobile phone will be using data services meaning there is not much guaranteeing the quality of the call will be high.
Personally, I believe mVoIP’s pros definitely outweighs its minor cons. The bigger picture suggests that the future for mVoIP is beginning to look very promising and there is obviously a reason why businesses are already investing into mVoIP. In a press release from Juniper Research, they stated that the total number of mobile VoIP users is expected to be 1 billion by the year 2017 (just mobile VoIP users). It is clear to see mVoIP is taking off with VoIP and it seems it is ever growing.
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